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Terms and Conditions
Welcome to Next Level Consumer Credit Litigation Consulting ("Next Level," "we," "our," or "us"). By accessing this website, scheduling a consultation, purchasing a service, enrolling in a course or community, or otherwise using our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please discontinue use of this website and our services.
Client Responsibilities
Clients are responsible for providing complete, accurate, and timely information necessary for the services requested. This includes, but is not limited to, credit reports, correspondence from creditors, collection agencies, consumer reporting agencies, attorneys, courts, arbitrators, or any other documents relevant to the matter. Failure to provide requested documentation or respond to requests for information may delay or limit the services that can be provided.
Clients are responsible for notifying Next Level Consumer Credit Litigation Consulting of any changes to their contact information, including mailing address, email address, or telephone number. Clients also agree to promptly notify us of any settlement offers, court filings, arbitration notices, judgments, collection activity, or other developments relating to their matter.
Consulting Services
Next Level Consumer Credit Litigation Consulting provides consumer credit consulting, case strategy, educational services, document preparation assistance, arbitration preparation, federal court preparation, small claims court preparation, judgment relief preparation, settlement negotiation assistance, and related consumer credit consulting services.
Next Level Consumer Credit Litigation Consulting is not a law firm and does not provide legal advice or legal representation. Nothing contained on this website or provided through our services should be interpreted as legal advice or as creating an attorney-client relationship.
No Guarantee of Results
Every consumer credit matter is unique. While we strive to provide high-quality consulting and strategic guidance, no guarantees, promises, or warranties are made regarding the outcome of any consultation, dispute, arbitration, court proceeding, settlement negotiation, or other matter. Results vary based on the facts of each individual case, the evidence available, and the actions of third parties.
Payment
Unless otherwise agreed in writing, payment is due before services are performed. Certain services may require payment in full before work begins, while others may be eligible for approved payment arrangements. Failure to make required payments may result in the postponement, suspension, or cancellation of services until the outstanding balance has been satisfied.
Cancellations & Rescheduling
Consultations may be rescheduled with reasonable advance notice. Missed appointments or cancellations made without adequate notice may be subject to forfeiture of the appointment fee. Additional scheduling policies may apply depending on the service purchased.
Client Communications
Clients agree to respond to requests for information in a timely manner and understand that delays in communication may affect the progress of their matter. Next Level Consumer Credit Litigation Consulting is not responsible for delays resulting from incomplete information, failure to respond, actions taken by third parties, or circumstances beyond our control.
Educational Materials
All educational materials, documents, templates, courses, videos, downloads, website content, and other intellectual property remain the exclusive property of Next Level Consumer Credit Litigation Consulting. These materials are licensed solely for the personal use of the purchaser and may not be copied, reproduced, distributed, shared, sold, or transferred without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Next Level Consumer Credit Litigation Consulting shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website, our educational materials, consultations, or other services. Our total liability, if any, shall not exceed the amount paid by the client for the specific service giving rise to the claim.
SMS & Electronic Communications
By providing your telephone number or email address, you consent to receive communications regarding appointments, account updates, educational information, service notifications, and customer support. Standard message and data rates may apply. Consent to receive electronic communications is not required to purchase services, and you may opt out of marketing communications at any time.
Changes to These Terms
Next Level Consumer Credit Litigation Consulting reserves the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this website and become effective upon publication. Continued use of our website or services constitutes acceptance of any revised terms.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
Next Level Consumer Credit Litigation Consulting
3911 Concord Pike #8030, SMB #16858
Wilmington, DE 19803
Phone: (267) 532-9838
Refund Policy
Effective Date: July 30, 2026
At Next Level Consumer Credit Litigation Consulting, I am committed to providing professional consulting, educational services, and digital resources designed to help consumers better understand and navigate consumer credit matters. Because my services often require immediate scheduling, preparation, and the allocation of time and resources, the following Refund Policy applies to all purchases.
All refund requests must be submitted within forty-eight (48) hours of the original purchase date. If a refund request is approved, it will be processed using the original method of payment.
After forty-eight (48) hours from the date of purchase, all sales are final, and no refunds, credits, or exchanges will be provided for any reason, including but not limited to unused services, scheduling conflicts, dissatisfaction with a consultation, failure to attend an appointment, failure to provide requested information, or a change in personal circumstances.
Consultation fees become non-refundable once the consultation has taken place, regardless of when the request is made. If you need to reschedule an appointment, you must provide reasonable advance notice. Missed appointments or cancellations without sufficient notice may result in the forfeiture of the consultation fee.
Digital products, downloadable materials, templates, checklists, worksheets, online courses, memberships, subscriptions, and educational resources are considered delivered upon purchase or when access is granted. Because these products cannot be returned, they are non-refundable after the forty-eight (48) hour refund period.
If a recurring membership or subscription is offered, cancellation will prevent future billing but will not entitle you to a refund for payments that have already been processed. Access to membership content will continue through the end of the current billing period unless otherwise stated.
Refund requests submitted within the forty-eight (48) hour period will be reviewed on a case-by-case basis. Next Level Consumer Credit Litigation Consulting reserves the right to deny refund requests when services have already been substantially performed, digital products have been accessed or downloaded, fraudulent activity is suspected, or this policy has otherwise been violated.
By purchasing any service, consultation, membership, course, digital product, or educational material from Next Level Consumer Credit Litigation Consulting, you acknowledge that you have read, understood, and agree to this Refund Policy.
Privacy Policy
Effective Date: July 30, 2026
Next Level Consumer Credit Litigation Consulting ("Next Level," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, maintain, and protect your information when you visit our website, schedule a consultation, enroll in a course, purchase a service, or otherwise interact with us. By accessing or using our website or services, you acknowledge that you have read and agree to this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, mailing address, email address, telephone number, payment information, and any documents or information you submit relating to your consumer credit matter. This may include credit reports, correspondence from creditors, debt collectors, consumer reporting agencies, arbitration organizations, courts, or other information necessary to provide consulting services.
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, pages viewed, and other website usage data through cookies or similar technologies.
How We Use Your Information
The information we collect is used to provide and improve our services, respond to inquiries, schedule appointments, process payments, communicate with you regarding your account, deliver educational materials, provide customer support, improve our website, comply with legal obligations, and protect our business from fraud or unauthorized activity.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information with trusted third-party service providers who assist in operating our business, including payment processors, scheduling platforms, website hosting providers, email communication services, customer relationship management platforms, document storage providers, or other vendors necessary to provide our services. These providers are permitted to use your information only as necessary to perform services on our behalf.
Legal Requirements
We may disclose personal information when we believe such disclosure is required or permitted by law, court order, subpoena, arbitration proceeding, governmental request, or other legal process, or when necessary to protect our legal rights, investigate fraud, enforce our agreements, or protect the safety of our clients or others.
Payment Information
Payments made through our website are processed through secure third-party payment processors. Next Level Consumer Credit Litigation Consulting does not store your complete credit card or debit card information on its servers.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, analyze visitor activity, remember user preferences, and enhance your browsing experience. You may disable cookies through your browser settings; however, certain portions of the website may not function properly.
SMS and Email Communications
By providing your mobile telephone number or email address, you consent to receive communications regarding appointments, account updates, educational resources, customer service, and other information related to your services.
Message and data rates may apply. You may opt out of text messaging at any time by replying STOP. For assistance, reply HELP or contact us directly. Your mobile number, SMS consent, and text messaging information will never be sold, rented, or shared with third parties for their marketing purposes.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are intended for individuals who are at least eighteen (18) years of age. We do not knowingly collect personal information from children under the age of 18.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after any changes become effective constitutes your acceptance of the revised Privacy Policy.
Contact Information
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Next Level Consumer Credit Litigation Consulting
3911 Concord Pike #8030, SMB #16858
Wilmington, DE 19803
Phone: (267) 532-9838
Next Level Consumer Credit Litigation Consulting
3911 Concord Pike #8030, SMB #16858 Wilmington, DE 19803
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